Speed up download speeds windows 10

July 29, 2020

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Hi,

We need to do further investigation so that we can identify the cause of the issue. We suggest doing some of the options listed on the article Fix network connection issues in Windows 10 and see if it helps.

Looking forward to your response.

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Hi Radney,

Thank you very much for your fast reply.  Since I do not have initial internet connection problems, I followed your list of items and went straight to review my WIFI driver.  I went through Control Panel -> Device Manager -> Network Adaptor ->  Intel Dual Band Wireless -AC8265 -> Right click -> Update Driver ->Search automatically for updated driver -> Windows found the most updated driver is already installed, but suggested there may be better driver on manufacturer's website.

So I googled for the AC8265 driver, found the Intel website.  Amazing!! Intel has an updated driver issued on 11/2/2017!!  I went through the download, install and reboot.  My PC internet download speed has been stable for the past 6 hours.  The download speed is between 70-85 Mbps, faster than my Cox plan of 60 Mbps.   Then I ran the restart test.  Amazing again!  There was NO mysterious program running in the background that preventing the PC from shutting down!!

So, it looks like it is the Network Adaptor-Intel WIFI driver that needed update after Windows 10 update.  I am keeping my finger crossed, but looking like it is the outdated driver was the real problem.  If I do not come back asking for more help, then you can assume that this problem has indeed been solved. 

I hope this case can help other people who have similar problems.  It pays to come to the expert community and find people like you to help solved the problems. Again, Thank you very much!!!!

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Thank you for giving us the update, we hope that this would be the solution.

We'll be here if you need anymore help.

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