Magic jack firmware update for pc download

July 29, 2020

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Hi Jennifer,

Thank you for posting your query on Microsoft Community.

I appreciate your interest in Windows 10.We sincerely regret for the inconvenience caused.

• Did you try connecting the device with the different phone?

I suggest you to connect the device with different phone and check if it the issue persists.

If the issue persists I suggest you to perform a soft reset on your Windows Phone and check.

For more information on performing soft reset, please refer to the link below:

http://answers.microsoft.com/en-us/winphone/wiki/wp8-wppersonal/how-to-soft-and-hard-reset-your-windows-phone/4ec36474-c21e-4aec-ad1b-30f3afaf824d

Please let us know if you need further assistance.

Thank you.

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I have the same problem, but I find that removing the MagicJack from the USB port and reinserting into the same port or a different USB port works.

Maybe that will serve as a sort-term solution until someone comes up with a software upgrade?

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I'm having a similar problem with Windows 10 and Magic Jack... When I start up the Magic Jack app in an user account, the app works fine and call can be made to and from the Magic Jack handset.

Once I try to switch to a different user account on the computer, the Magic Jack app stays connected after a telephone call is made but no audio can be heard from either direction, the calling telephone nor the receiving telephone. However if I return tot he user account that the Magic Jack app is running in, the audio is restored for the telephone call previously made before switching user accounts.

Previous to installing Windows 10, the audio of the magic jack app would work without trouble if a different user account was switched to while the magic jack app was running on another user account.

What setting(s) do I need to make to cause the audio connection of the magic jack app to remain active even if the user account is switched to another user account on the computer?

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I am running MagicJack on a Windows 10 PC and it works fine. Use AlphaOmegaAB's suggestion, above, by unplugging the MJ from your USB port and plugging it back in. An MJ tech support agent suggested the same thing, but wait about 20 seconds before plugging it back in. That worked for me. You may have to do it each time you shut down your computer, but probably not after a restart.

Running in Win 7 or Win 8 compatibility mode would have been a nice alternative, but the MJ software doesn't reside on the computer, so that solution won't work.

MagicJack tech support said the Win 10 version was supposed to come out in September, but it isn't here yet. Keep watching for it.

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Try installing Evan Vaughan's MagicJack Service Creator. Google search under "MagicJack Service Creator" and you'll find it. Super easy to install. Just follow the directions.

It installs MagicJack as a Windows service. You won't get the splash screen anymore and it won't pop up when the phone rings, potentially interrupting movies, games and other software.

I just installed it and it worked perfectly in Win 10. If you don't like it, it is easy to turn it off.

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